Cancellation Policy
 We are so sure that you will like our services, there is no long-term service contract so you are free to discontinue at any time.

Subscription Period

The subscription period is month to month and you will not be charged a cancellation fee for terminating your subscription. Your cancellation will take effect at the end of the billing period 30 days following our receipt of your written cancellation, and no further subscription charges will appear on your checking account or credit card. You will not receive a refund for billing that has already occurred, except in the specific instances described below. Once your cancellation is effective, you will no longer have access to Xylem Manager, or any of the data or services provided under your subscription.

Set up Fee

One-time setup fees are non-refundable.


If you cancel, you will be given a grace period of 5 days past the end of the last subscription month to copy the data that you have entered into Xylem. Xylem is not responsible for storing content or data longer than the 5 day grace period.

Domain Transfer

If you cancel. your domain will be transferred to a new provider with no charge from Xylem Software; however, domain transfer fees from your domain registration service are likely to apply.

NOTE: You may request a refund and immediate termination of your subscription in the case of fraudulent or unauthorized usage of your credit card. If this is the case, notify us immediately.